THE BORING STUFF

booking and cancelling classes

  • Client may cancel a booked class for up to 4 hours before class start time without penalty.

  • Late cancels:

    • clients with unlimited pricing options will be charged a $10 late cancel fee

    • class pack holders, mini-barre members, or single class drop-ins will lose the class on account

  • No shows:

    • clients with unlimited pricing options will be charged a $20 no-show fee

    • class pack holders, mini-barre members, or single class drop-ins will lose the class on account

  • Class packages/memberships are non-refundable and non-transferable.

  • Please note expiration dates on class packages as these are unable to be extended.

  • Class packages are not able to be shared.

auto-pay contract policies

  • Card on file will be charged the same day each month (+/- 2 days transaction time) for the length of the contract.

  • Cancellations for month-to-month memberships must be via email 30 days prior to next billing. Cancellations with renewals inside of 30 days may result in additional billings.

  • Holds requests can be made once every 6 months for holds that are longer than 10 days. All hold requests must be submitted in writing 7 days before start date, and must include an end date. Holds 30 days or longer will incur a $25 pause fee.

  • No holds accepted within the initial term of a contract.

prepaid contract policies

  • No holds or extensions will be provided.

studio etiquette

  • Doors to the studio open 15 minutes before class time. Prior to that instructors are setting up the studio and preparing for class.

  • Running late? Please call the studio to let us know so we can set up your equipment at a mat in the back where you will minimize disruption when entering.

  • If you’re unable to be in your spot within 5 minutes of class starting please do not enter the studio. New clients will not be permitted to enter the studio after class has started.

  • Always remove shoes by the cubbies and before walking onto the studio floor.

  • Phones should be left with your belongings except in extenuating circumstances. If your phone requires your attention during class please alert the instructor beforehand.